Terms & Conditions

OBSERVE: Users need clear terminology for contractual certainty. EXPAND: Canadian users face provincial variations; definitions must capture platform and legal nuances. REFLECT: The following terms apply across all sections.

Operator: Liquid Entertainment N.V., Zuikertuintjeweg z/n (Zuikertuin Tower), Willemstad, Curaçao, Reg. No. 153298, licensed under GLH-OCCHKTW076092020 (Gaming Curaçao). Certain management/payment services may be provided by Herpestidae Services Limited (HE 410029), 1, Avlonos, Maria House, Nicosia, 1075 Cyprus.
Website/Platform: The online service at https://duelbits777-canada.com operating under the brand duelbits for Canadian audiences, excluding jurisdictions where access is unlawful.
User/Player/You: A natural person who registers, holds, or uses an account on the Website.
Account: A registered player profile enabling deposits, wagers, gameplay, withdrawals, and participation in promotions.
Bet/Wager: Any stake placed on games or events offered on the Website, including casino, live casino, and other interactive games.
Bonus/Promotion: Any value (e.g., bonus funds, free spins, cashback, vouchers) granted subject to specific terms.
Real Money Balance: Your cash funds available for wagering and withdrawal.
Bonus Balance: Bonus funds subject to wagering/eligibility requirements and withdrawal restrictions.
KYC/AML: Identity verification and anti-money laundering checks required by law and our policies.
Restricted Jurisdictions: Provinces/territories or countries where access to or use of the Website is illegal or not permitted by us, including Ontario and any Canadian province/territory where offshore gaming is restricted.
Business Day: Monday-Friday excluding public holidays in Curaçao and Cyprus.

Account Registration

OBSERVE: We must verify identity, age, and location to comply with law and our licence. EXPAND: Canada has provincial age-of-gambling rules; access is restricted where prohibited. REFLECT: The process below ensures lawful use and platform security.

Eligibility and age: You must be (a) physically located in a permitted jurisdiction, (b) legally allowed to gamble in your province/territory, and (c) at least 19 years old, except Alberta, Manitoba, and Quebec where the minimum is 18. Access is prohibited to residents of Ontario and any jurisdiction where our services are unlawful. You must not register or play on behalf of another person.
Registration: Provide accurate personal information and create secure credentials. Email verification is required. We may request mobile verification and 2FA for added security.
KYC/Verification: Before withdrawals and at our discretion, provide: (i) valid government-issued photo ID, (ii) proof of residential address (e.g., utility bill <=3 months old), (iii) payment method ownership proof, and (iv) source-of-funds/source-of-wealth documents where required. We may use third-party providers to verify data.
Accuracy and updates: You must keep your details current and accurate. Multiple accounts, impersonation, or false data are prohibited.
Security: Keep your password and account secure. You are responsible for activity under your credentials. Notify us immediately of suspected unauthorized use. We may lock accounts pending investigation.
Responsible gambling: You can set limits and self-exclude per our policy at https://duelbits777-canada.com/policies/responsible-gambling.

Betting & Gameplay Rules

OBSERVE: Clear wagering mechanics reduce disputes. EXPAND: Live environments and chat require conduct rules; errors and voids must be addressed. REFLECT: The rules below govern all gameplay and interactions.

Offer and acceptance: A bet is accepted when our systems confirm it. Display errors, price/odds malfunctions, or obvious mistakes render related bets void at our discretion.
Limits: Minimum/maximum stakes, game-specific limits, and payout caps are displayed in-game/cashier. We may adjust personal limits for risk and compliance reasons.
Modification/cancellation: Once placed and accepted, bets cannot be cancelled or changed by you. We may cancel/void for technical errors, prohibited play, or regulatory reasons.
Game outcomes: Results are determined by the game software or live providers. In case of partial game completion due to disconnection, the provider's logged result prevails.
Fair play: Collusion, advantage play exploiting bugs, use of bots/automated tools, multi-accounting, chargebacks, and any fraudulent or abusive conduct are prohibited and may result in bet voidance, bonus confiscation, and account closure.
Live casino & chat conduct: Be respectful. Hate speech, threats, harassment, spamming, solicitation, or sharing personal data is forbidden. We may mute or remove chat access and take further action.
Maintenance and downtime: Scheduled maintenance or unforeseen outages may occur. Unresolved rounds are settled per provider logs; affected stakes may be voided and returned if no result can be determined.

Bonus Terms

OBSERVE: Bonuses carry conditions that must be transparent. EXPAND: Canadian users need clear wagering, timeframes, and prohibited play. REFLECT: The following apply in addition to promotion-specific terms posted at the time of offer.

Activation: Eligibility, opt-in steps, and bonus crediting are stated in each offer at https://duelbits777-canada.com/policies/promotions. We may limit offers by account, device, payment method, or jurisdiction.
Wagering: Bonus funds/free spins typically require wagering before withdrawal. Contribution percentages vary by game type and are shown in the offer and/or game lobby. Real Money may be used before Bonus funds unless stated otherwise.
Timeframes and expiry: Bonuses and free spins expire if wagering/conditions are not met within the timeframe specified in the offer. Expired bonuses and derived winnings are removed.
Prohibited play: Irregular play tactics (e.g., low-risk betting, hedging, bet layering, bonus hunting, minimal risk wagering to clear bonuses) are prohibited. We may withhold or cancel bonuses and associated winnings for breach.
Combining promotions: Unless expressly permitted, promotions cannot be combined. Cashback/Rakeback interacts with other offers only as described in the specific terms.
Withdrawal restrictions: Until wagering requirements are met, withdrawals of bonus funds or winnings may be restricted. We may remove a bonus on request; doing so forfeits bonus-derived winnings.
Right to amend: We may modify or withdraw offers prospectively. Existing earned rights under already-accepted promotions will be honoured per their terms.

Payments & Withdrawals

OBSERVE: Users need clarity on methods, timing, fees, and AML controls. EXPAND: Canada involves cards, e-wallets, and crypto with volatility and network fees. REFLECT: The terms below ensure transparent, compliant processing.

Methods: Available deposit/withdrawal options (e.g., bank cards, e-wallets, crypto) are listed in the cashier and may vary by location and verification status. We may add/remove methods without prior notice.
Name matching: All payment instruments must be in your own name. Third‑party payments are prohibited.
Processing times: Deposits are usually instant; crypto requires sufficient blockchain confirmations. Withdrawals are typically reviewed within 24-72 hours on Business Days after KYC approval; bank and card settlements may take additional time depending on the provider.
Limits: Transaction and daily/monthly limits appear in the cashier and may be adjusted for risk, AML, and responsible gambling reasons.
Fees and exchange: We generally do not charge deposit/withdrawal fees; third‑party and network fees may apply. If currency exchange occurs, the applicable rate is determined by the payment/crypto provider at the time of processing. Crypto values are volatile; your account may display a reference fiat value for convenience only.
Verification & source of funds: We may request documents at any time, and we may split or delay payments until checks are complete. Failure to comply may result in cancellation of withdrawals and account restriction.
Chargebacks and reversals: Filing a chargeback or payment dispute constitutes a material breach. We may suspend the account, recover costs, and report suspected fraud to relevant authorities.
Refunds, voids, and adjustments: If a bet is voided due to error or malfunction, the stake is returned to your Real Money Balance. Bonuses are not refundable; bonus cancellations remove associated winnings.
Dormant accounts: After 12 consecutive months of inactivity, your account may be deemed dormant. We will attempt to contact you; a reasonable monthly administrative fee may be applied to the Real Money Balance until reactivation or balance reaches zero (fees will not cause negative balances).
Taxation: You are responsible for any taxes payable on your winnings under Canadian law. We may issue statements upon request where available.

Limitation of Liability

OBSERVE: Platform risks include technical faults and third‑party dependencies. EXPAND: Canadian consumer protections may imply non-excludable rights. REFLECT: We cap exposure proportionately while preserving mandatory rights.

Operator obligations: We use reasonable skill and care to provide fair games, accurate result reporting, and secure account management.
No warranty: The Website is provided "as is". We do not warrant uninterrupted, error‑free access or compatibility with all devices or networks.
Exclusions: We are not liable for losses arising from: (i) internet or network failures, (ii) device malfunctions, (iii) bugs or interruptions in third‑party game providers, (iv) unauthorized account access resulting from your security lapses, (v) events beyond our reasonable control.
Maximum liability: To the fullest extent permitted by law, our total liability for any single event shall not exceed the amount of the relevant bet/stake or the directly affected transaction. Nothing excludes liability for fraud, fraudulent misrepresentation, or any liability that cannot be excluded under applicable law.
Mandatory rights: Nothing in these Terms limits any non-excludable statutory rights under laws that apply to you in Canada.

Intellectual Property Rights

OBSERVE: Content and software require protection. EXPAND: Users must know permitted personal use only. REFLECT: These rules safeguard brand and provider IP.

All content, software, trademarks, logos, and materials on the Website are owned by or licensed to the Operator and its licensors. All rights reserved.
You may access the Website for personal, non‑commercial use only. Copying, modifying, distributing, reverse engineering, framing, scraping, or creating derivative works is prohibited without our prior written consent.
Third‑party game provider content is subject to their respective copyrights and licence terms.

Privacy & Data Protection

OBSERVE: Data handling must be transparent. EXPAND: Cross‑border processing applies given our entities and providers. REFLECT: Use and rights are set out in our policy.

Your personal data is processed in accordance with our Privacy Policy available at https://duelbits777-canada.com/policies/privacy, which explains what we collect, how we use it, legal bases, international transfers, retention, cookies, and your rights. By using the Website, you acknowledge this processing.

Changes to Terms

OBSERVE: Terms evolve with law and operations. EXPAND: Users need notice and choice. REFLECT: The update process balances transparency and continuity.

We may update these Terms from time to time. Material changes will be notified by on‑site banner/notification and, where appropriate, by email using your registered address.
Changes take effect on the stated effective date. Continued use after that date constitutes acceptance. If you disagree, you must stop using the Website and may request account closure and withdrawal of eligible funds.

Termination & Suspension

OBSERVE: Grounds and process must be clear. EXPAND: AML, responsible gambling, and legal compliance require decisive action. REFLECT: The measures below protect users and the platform.

By you: You may close your account at any time via request. Remaining Real Money (subject to KYC and withdrawal rules) will be paid out to your verified method.
By us (suspension/closure): We may suspend or close your account with notice where reasonable (or without notice where required) for: (i) KYC/AML failures, (ii) multiple accounts, (iii) fraud, chargebacks, or abuse, (iv) responsible gambling concerns, (v) breach of these Terms, (vi) prohibited jurisdictions or geo‑spoofing, (vii) regulatory/legal requirements.
Funds on closure: Subject to our rights (including set‑off of fees/chargebacks) and applicable law, we will return your eligible Real Money Balance. Bonus balances and winnings derived from breach may be forfeited.
Self‑exclusion: If you self‑exclude, we will block play for the selected duration in accordance with our responsible gambling policy.

Governing Law & Jurisdiction

OBSERVE: Cross‑border services require a clear legal forum. EXPAND: Canadian mandatory protections may still apply. REFLECT: This clause defines applicable law and resolution paths.

These Terms and your use of the Website are governed by the laws of Curaçao, excluding its conflict‑of‑laws rules.
The courts of Curaçao shall have non‑exclusive jurisdiction over disputes arising out of or in connection with these Terms.
Nothing in this clause limits your ability to bring a claim in the courts of your province/territory where such right cannot be restricted under applicable Canadian law. Mandatory consumer protections that apply to you are preserved.
Before court action, you agree to submit a formal complaint to us and allow us a reasonable period to investigate and respond.

Regional Compliance Note (CA): Access to the Website is void where prohibited, including Ontario. You are responsible for ensuring your use complies with the laws of your province/territory.

Contact Information

OBSERVE: Users need reliable contact channels. EXPAND: We provide verified corporate details and on‑site policy routes. REFLECT: Use the channels below for support, KYC, and legal notices.

Website (primary contact channel): https://duelbits777-canada.com
Policies and help resources:
- Terms: https://duelbits777-canada.com/terms
- Privacy: https://duelbits777-canada.com/policies/privacy
- Promotions: https://duelbits777-canada.com/policies/promotions
- AML/KYC: https://duelbits777-canada.com/policies/aml-kyc
- Responsible Gambling: https://duelbits777-canada.com/policies/responsible-gambling
Operator (legal address): Liquid Entertainment N.V., Zuikertuintjeweg z/n (Zuikertuin Tower), Willemstad, Curaçao (Reg. No. 153298)
Regional services entity: Herpestidae Services Limited, 1, Avlonos, Maria House, Nicosia, 1075 Cyprus (Reg. No. HE 410029)
Mailing address: Use the legal address above unless otherwise specified on the Website.
Phone and email: Not currently specified. Please use the Website to reach customer support and for compliance inquiries. Where we contact you, we will use your registered email address.

Regulatory notice: Services are provided under Curaçao licence GLH-OCCHKTW076092020. The Operator does not hold a Canadian provincial licence. Access is prohibited in Ontario and where otherwise unlawful. If you believe a game or transaction is incorrect, contact us promptly via the Website and provide details so we can investigate.